Our Commitment to CQC Standards and National Healthcare Priorities

At Marylebone Diagnostic Centre, we are committed to delivering safe, effective, and equitable diagnostic services fully aligned with the direction set by the Care Quality Commission (CQC).

We closely follow the insights and priorities outlined in the State of Health and Adult Social Care in England 2024/25 report, and we recognise the critical role independent providers play in supporting primary and community healthcare.

Quality, Safety, and Regulation

We uphold a robust clinical governance framework grounded in the principles championed by the CQC:

• Safe care supported by rigorous quality assurance and the Marylebone High Standard
• Effective pathways that ensure timely, accurate diagnostic results
• Responsive care designed around the needs and preferences of our diverse patient community
• Respect, dignity, and transparency at every stage of the patient journey

Our systems, processes, and clinical oversight are continuously updated to reflect CQC guidance and national clinical best practice.

Supporting Primary & Community Care

The CQC highlights the significant pressures on GPs and community services as demand continues to rise. MDC supports this system by providing:

• Same-day access to blood testing and diagnostic services
• Fast turnaround of results (typically within 24 – 42 hours)
• Private, discreet clinical suites
• Accessible services located just minutes from Baker Street station

By offering rapid diagnostics close to home, we help reduce delays, support earlier intervention, and ease pressure on overstretched NHS pathways.

Reducing Inequalities

We share the CQC’s focus on tackling unwarranted variation and improving equity in healthcare. MDC is committed to:

• Ensuring accessible services for people from all backgrounds
• Reducing communication barriers
• Providing clear explanations and culturally sensitive care
• Supporting vulnerable and underserved groups with reliable, confidential diagnostics

Collaboration and System Integration

We believe high-quality healthcare relies on partnership. In line with the CQC vision for neighbourhood-based care, we actively collaborate with:

• Local clinicians
• Community providers
• Partner clinics and referring practitioners

Our goal is to deliver coordinated, joined-up diagnostics that support continuity of care.

Continuous Improvement

MDC embraces the CQC’s call for ongoing improvement and accountability. Our governance team continually reviews:

• Clinical policies
• Patient feedback
• Audit outcomes
• Quality metrics

This ensures our services remain safe, reliable, and aligned with national expectations. We also monitor CQC updates and adapt our governance structure to reflect emerging requirements and best practice.